E Z Airport ShuttleJacksonville, FL

Reviews

Great service at a time of need!!!

Posted by Carolyn Boyd on 1-08-2013

I was at Jax Port trying to board the cruise ship for vacation when I was told my birth certificate that I had used for years was not valid. I had to leave the port to go to the vital statistics office 25 minutes away. This shuttle service took me, waited for me to obtain my certificate and transported me back to the port all within a little over an hour. Great service at a time of need!!! Can't say enough good things about my driver, Mr. Soles.

Right on time!

Posted by Dee Quested - Director (Global Education) on 1-11-2013

Dave was a pleasure and right on time! Thank you for your wonderful service.

Wonderful service!

Posted by Jennifer on 1-11-2013

Your service was wonderful! Very easy to use. If I ever return to Jacksonville, you will be the one I call!

Great experience

Posted by Cyndy McCrary on 1-8-2013

Your service was recommended by the Crowne Plaza by the airport. I needed to coordinate transportation for 10 people to visit a business in town then take us all to dinner then back to the hotel. Our drivers, Ed and Perry made this whole trip worry free! They were on time for every pick-up,polite, great demeanor and made the whole experience with Terry Transportation great! I have to give Latoya at the Crowne kudo's for her choice of shuttle service. Thanks again! You will be our first choice when we visit again!

Very professional yet friendly

Posted by Valentina Sacks on 1-8-2013

Because my elderly father has been sick I have traveled to Jacksonville several times in the last year. I have used EZ Shuttle and every time I had the best service from all of their staff members. They are very professional yet friendly people who have helped me through several stressful trips. THANK YOU ALL!!

Very pleased with the service

Posted by Dale Stewart on 4-28-2012

Very pleased with the service and will be using it again. Will also tell my friends about how convenient it was to be picked up.

Recommend you highly to everyone

Posted by Kay Carrico on 6-15-2012

I just wanted to let you guys know, that my daughter was picked up yesterday at UNF and your company was very professional and the man made her feel very comfortable told some stories and she enjoyed the ride. I just randomly picked your company off the website from Jacksonville airport. and I'll recommend you highly to everyone. Thanks again

Very Professional and Prompt

Posted by Emily Carrico on 1-08-2013

I was at a camp at UNF in Jacksonville, I needed a shuttle to the airport they were very professional and prompt and the driver was very polite and told me stories to calm my nerves of his 3 daughters, I would use again in a heartbeat, very affordable. Thanks again

Very Good A +

Posted by Willie / Deborah Smith on 7-09-2012

I recently used your shuttle service was very good A +, My wife and I would like to say thanks to our driver Gerry, to and from the Jacksonville Airport, he was so polite, professional, informative, Our driver made our stay that much more pleasant.

You've got my business!

Posted by Tom Kanable on 1-08-2013

I just wanted to take a minute and thank you for creating "magic moments" for all the right people. I found a youtube video story about you from FIVE years ago. It gave me a new view on how to manage my business. If I'm ever in Jacksonville. You've got my business!

Great Service

Posted by Mendell Thompson on 1-07-2013

Terry thanks appreciate the way you do business, will use your service again.

Great Driver

Posted by Joaquin on 1-16-2013

The way my family is in the transportation business in Miami and Don is a great driver. I wish we had drivers like him.
Thank you and best regards.

Extremely Pleased

Posted by Kreslyon Fleming on 2012-08-02

My daughter attends the University of FL and I was extremely anxious about finding a reputable shuttle service to take her to and from the Jacksonville Airport. My daughter has used the service on numerous occasions and I must say, she and I both are extremely pleased with the professionalism of the drivers and their promptness. She says they are friendly and she always feels comfortable and at ease. On one occasion my daughter's flight was delayed and arrived at the JAX airport late one evening. The driver was there waiting and drove her to Gainesville close to midnight. Thank you EZ shuttle drivers, I really appreciate you taking care of my daughter as if she were your own.

Also,making a reservation is quite easy as well. The young woman (her name escapes me at the moment) that answers the phone and assists with securing the reservation is a delight as well. Thank you, Thank you EZ Shuttle for putting my mind at ease, and you will always be the one I call for our transportation needs.

Great service! They were willing to work around my time schedule

Posted by Maureen D on 20 Jan 2012

E Z Airport Shuttle picked up on time. I had no problems with them. They provide great door to door service.

I think it would be a great service for University of Florida students who are trying to get to and from the Jacksonville Airport. I did consider other competitors but they were all more expensive.

Outstanding service!

Posted by Tana S on 11 Jan 2012

Do yourself a favor and contact these folks for your shuttle service needs - you will be glad you did. Prior arrangements with a friend having fallen through, I called this airport shuttle service 2 days before my flight. The driver, Dave, not only found the address with ease, but showed up early. At the airport exit, I discovered I'd left keys to a locked gun case in my suitcase at home, at which time Dave helped solve the problem by driving me to a store and assisted me with finding a suitable replacement case and locks, and still managed to get me to the airport with time to spare. He assured me my original (more expensive) case would be kept safe until my return. Upon my return, I called the company with some skepticism; not only did they have my case, they knew who I was, and made arrangements to return it to me, delivering the case at my convenience to my place of business. On top of this already fantastic service, when I was unable to meet them at the door to the building where I work because of a meeting, the driver actually parked the car and personally delivered the case to the floor where I work. Service like this is almost unheard of today, and I highly recommend this company. Comfortable car, attentive and careful driver, and fresh bottled water to boot. This company could be the poster-child for the term service.

Charming and very helpful

Posted by Olga n on 07 Jan 2012

They go out of their way to make sure you're taken care of. Would totally ride again! Super friendly and accommodating!

Excellent Airport Shuttle in Jacksonville

Posted by Jason L on 30 Dec 2011

We came across EZ Shuttle on the net when we were looking for airport transportation in Jacksonville. We made a booking online and got the confirmation. We we arrived at the airport, Ez shuttle was there waiting for us and helped us with our luggage. The ride was perfect and the price was very reasonable as per the service. On time and smooth ride,very reliable with great service.Very clean shuttles. I highly will recommend this company to anyone.

Very friendly

Posted by Lee Matheson on 2011-09-22

Using the new online reservation system was very easy and friendly. I am a student at the University of Florida and the reduction of price when you share a shuttle really helps out for college kids because there is always someone trying to get to JAX. The staff is very friendly and I definitely recommend the service.

Excellent, Reliable and Professional Service

Posted by Sm011171 on 10/07/2010

I used EZ Shuttle while on business in Jacksonville and was very impressed. The drivers were on time (actually early), friendly, safe, and professional. I needed a return trip from my destination later that evening and the driver gave me his card to call and promised to return. When I called later that evening, the dispatcher remembered me, addressed me by name, and sent a driver to pick me up. I value when a business addresses me by name; that is good customer service! The driver was on time and professional. I plan to use this shuttle service again when I am in Jacksonville!

100% Satisfaction

Posted by Sm011171 on 10/07/2010

I use limo/shuttle service for business reasons. I was extremely impressed with EZ Airport Shuttle. From my initial phone call to ask about rates to the final drop off at the airport it was 100% satisfaction. Terry is the owner and he values his customers and takes his reputation seriously. My flight schedule changed and Terry was able to accommodate an earlier pick up. I highly recommend this company and will use it again. His rates are better than a taxi. His vehicle was spotless inside and out.

110% Reliable

Posted by Fowlerk on 09/11/2010

Best service in town; hands down! I require on-time service and professional drivers. EZ delivers every time;on time. Drivers are most professional and cars/vans are always clean and operational. What else can you ask for? EZ Airport Shuttle is the way to go. Thank you, KF

Airport Planner

Posted by Ddunkleyjr on 07/02/2010

EZ Airport Shuttle is a great company. I called them for a funeral related transportation need for a friend. They did a wonderful job transporting an incoming family member. Their timely response and the great pride and professionalism that they displayed, help make a difficult time, much better! David

My recent trip to Amelia Island

Posted by Yiluv2travel on 04/22/2010

This is the best shuttle service I have ever used. Not only was it the least expensive from JAX to Amelia Island, but also the most prompt and courteous I have ever used. They called to confirm they would be there when I got off my plane in JAX and called to confirm my return flight for 7AM the night before and to tell me the name of the driver. I can easily give them a 10+ in ratings and would not hesitate to use them again. Oh, and I am a travel agent so am very picky!

Great and reliable service

Posted by Tupelohoney on 04/20/2010

I highly recommend EZ Airport Shuttle. Very easy to make a reservation, friendly dispatchers and great prices. Got to where we needed to be on time, A+ service!!

Awesome Service

Posted by Monteinjax on 04/12/2010

I set up up a pick up 2 days prior and the young lady was very friendly. I was hesitant due to the fact that I would need to be picked up at 4:30am. When the car arrived on time, D ave, the driver was courteous and conversational. Next thing I knew we arrived at the airport.

Will I use EZ Airport Shuttle again...most definitely. I strongly recommend them to others as well.

Thanks guys for a great experience!

TO OUR HEROES FROM THE GRATEFUL GRAMLICHS

Posted by Rgramlich on 03/01/2011

We left our destination in Daytona Beach and were heading to the Jacksonville airport for a departure to Philadelphia. On our way up 95 North, we noticed smoke and discovered that there were forest fires in the St. Augustine area. Lo and behold, they closed 95 North. We contacted EZ Airport Shuttle and spoke with the owner. He helped us find our way via A1, then we hopped back on 95 North and then to 9A to the Enterprise location where EZ Airport Shuttle was waiting to transport us to the airport. We were 5 minutes late for check in, but coincidentally, while waiting for another flight to DC, we heard our original flight announced and went over to the gate where a WONDERFUL US Airway employee found two seats for us on our original direct flight to Philadelphia. It was quite an experience, but we could not have done it without the expertise, knowledge and assistance of the pleasant staff at EZ Airport Shuttle of Jacksonville. Thank you, thank you, thank you, and we WILL be seeing you again on our next trip to Jacksonville. We visit your beautiful state annually and enjoy it tremendously. Again, kudos to EZ AIRPORT SHUTTLE, which I highly recommend for all travelers!!!!

Service & Reliability and More!?

Posted by MikeVR67 on 06/21/2010

My wife and I have used EZShuttle for a couple of years and have enjoyed their always on-time, reliable, courteous, and clean service.

However, on my last trip they went above and beyond. I had inadvertently misplaced my cell phone/PDA and was forced to used my credit card at one of the airport payphones to let my destination contact know my flight was delayed.

When I got my credit card bill, I was shocked to see a charge for OVER $20 for a 2minute call. I fired off an email thanking Terry for their service and mentioned the payphone charge. Terry contacted the Jacksonville Airport management, and I got an email not only from management they were contacting the telephone vendor, but also an email and apology from the vendor and a promise to refund my money for the call.

That's service folks! (And, thanks to JIA/JAA management too!)

Easy pick up from our Marina. Great Service!

Posted by Jaxboater on 04/10/2010

We're boaters that travel b/w Chicago and Jax. EZ's great service makes it a little less painful to leave the FL sunshine and go back to the challenging Chicago weather. The EZ driver calls 5 mins out ... we roll our bags down the dock ... wave goodbye to the lucky boaters who are staying ... and have a quick & easy ride to the airport. The return trip to FL is just as easy ... the EZ driver is waiting for us at the end of the Jax

Terrrific Service!

Posted by Gtgrinders on 03/15/2010

The early arrival of our grandson necessitated a quickly rearranged plane ride to JAX. I lucked out when I contacted EZ Shuttle to get from the airport to my daughter's home. From the first contact EZ's staff was courteous and efficient. Within minutes of picking up my luggage at baggage claim my driver had contacted me by cell phone to make certain I knew how to proceed to ground transportation. I was met by a friendly, personable driver who quickly loaded my bags in the waiting Lincoln Town car and we were on our way--quicker than any cab or other shuttle I have used. My driver was wonderfully conversational; the 45 minute ride passed quickly. The car was immaculate and provided a quiet, comfortable ride.

I have just booked my return trip back to JAX with EZ Shuttle! Their card is now on the side of our daughter's refrigerator to be used for future guests and transportation needs. I would highly recommend this company. The rates are very competitive especially for multiple passengers to one destination. Their service is professional and courteous.

Gale Grindstaff

Great Company

Posted by Matos5 on 03/11/2010

I have used this shuttle service for my son who is a college student there in Jacksonville.Being away it is hard to know who to call and this company is reliable,reasonably priced and friendly.They made my son very comfortable.I would recommend this company to all mom's and dad's who want to make sure there college students get where they are going safely.

EXCEPTIONAL SERVICE

Provided by YP.com
Posted by Floridacaters on 02/01/2010

We live in Jacksonville Florida. My husband had a early 6:30 flight, so we needed to be to the airport very early. Ez Shuttle was right on time even 10 minute early at our door 3:45am. They even called the night before to reassure us that everything was right on schedule. We had wonderful service, the drive even grabbed our luggage from us and loaded in the van, we could not of ask for any thing more. We will be using Ez shuttle for all our future needs. We highly recommend this company.

At Ease with EZ Airport Shuttle

Posted by Mbeldue on 01/27/2010

My 86 year old parents are down in Florida. Many of their needs bring me down to Jacksonville. It is so nice to know that EZ Airport Shuttle is there for me when I arrive. I can count on them to pick me up on time. I can also count on a safe ride, in reliable, clean vehicles, as well as pleasant conversation on the half hour ride to my parents home. I have been treated as a "special customer" each time I travel with EZ Airport Shuttle. I even get a refreshing bottle of water each time I travel with them. Terry Soles, the owner of EZ Airport Shuttle, is normally the person that answers the phone when I call to schedule a transport. He is always very helpful. You can tell that he loves the work he does. He is also a people person and that is definitely an added bonus!!

I can also count on EZ Airport Shuttle to get me to the airport in plenty of time on my return back home. That certainly reduces the stress level immensely.

Thank you, Terry, for your service to the Jacksonville area. I will certainly continue to make EZ Airport Shuttle part of all my trips to the Jacksonville Airport.

Marjorie Beldue
Rochester, New York

Long Distance Hero

Posted by Apeface1234 on 01/21/2010

I had to arrange for transportation for my sister to get back and forth from the Mayo hospital in Jacksonville for crucial medical tests. While she's in J-ville, I'm 18 miles south of CANADA in New York, so it was great when Terry agreed over the phone to help her out on my word and credit card information alone.

It all worked out. The driver was great, even so VERY early in the morning--carried her bundles, opened the doors and called to to verify the appointments beforehand and to let her know he were out front waiting. Most surprising, she didn't know what time she was going to be finished, but they kept enough flexibility in their schedule to pick her up right away. Clean van, the driver even wore a tie?!

It was a huge relief for both of us--she was in a lot of pain and had a lot of worries about the tests, so the service was the most relaxed part of the month.

Its hard to trust anybody anymore--businesses have to cut and scrimp, but EZ Shuttle still delivers the goods the way I wish that everybody still did. Thanks, Terry.

Steve North of Syracuse

Best Possible Service!

Posted by Mebasgrl69 on 12/11/2009

Recently a family member had a very important business trip which required them to fly out from Jax International Airport. They needed transportation to the airport from their apartment in Jacksonville, and then someone to take them back when they returned. I assisted them in finding a shuttle service and discovered a lot to choose from. Prices varied, but we were seeking dependable people who would be on time so that there would be sufficient time to go through airport checkin security etc. As the flight was relatively early in the morning, it was important to be assured that the pickup time would be as promised. Well, not only was the EZ Airport Shuttle service on time, but they called my family member (and myself) to let us know they were on the way etc. The driver was friendly, professional, courteous in every respect. The pickup after the return flight was also a stress free experience. The people at EZ are great. Not only do they show up on time, they make every effort to make a person's trip a positive experience. I recommend them to anyone needing a top notch airport transportation service. I am very pleased and my family member is also. It is good to know that EZ Airport Shuttle serves the greater Jacksonville area. They provide efficient service, and they do so in a friendly helpful way. We definitely will use their service in the future!

Amazing, Reliable Customer Service

Posted by Wblminngal on 12/11/2009

A group of 12 of us were recently in JAX for a conference and contact EZ Shuttle for our transportation needs. When we called to make the reservation, they were extremely helpful and thorough. They provided a very detailed email with reservation information including cell numbers of the drivers and instructions once we arrived at the airport. As we landed, I received a call from the driver letting me know that they were there and where to locate them - WHAT GREAT CUSTOMER SERVICE! The driver was courteous, friendly and reliable. On the return trip we had to make some adjustments to our reservation (time and number of people) and they were more than willing to accommodate our request. In the day and age where good customer service is rare, I was so please to find a company that actually cared for and about their clients. I recommend this company with no hesitation! You will not be sorry!!!!!

Great service

Posted by Lasttime1 on 11/17/2009

We used EZ Airport Shuttle from JAX to St. Augustine.......prompt, polite and very much on time. We were suppose to ride in a shuttle and ended up in a Town Car for the same price. I would definitely recommend them.

Fast, Friendly Service

Posted by Tkopi14 on 11/15/2009

We recently returned from a cruise sailing out of JAX. We were thrilled with Dori, our driver, and our entire experience with EZ Airport Shuttle. Dori was on time, humorous, knowledgeable and even strong enough to handle ALL of our luggage!! I would definitely recommend them to anyone and would use their services in the future!! Thanks to Dori and all who work for this great company.

Recent Trip to Eagles Concert

Posted by Thefees on 02/10/2009

My son and I recently traveled to Jacksonville to attend the Eagles as JVMA. On the recommendation of our hotel manager, we booked TaxiTerry to take us to and from our hotel. The service was impeccable - they actually called and arranged for us to get there early due to another cancellation. The best was yet to come.

After the concert (which was amazing), it was pouring rain. Our original scheduled taxi broke down (flat tire on freeway). The dispatcher had the owner come and pick us up, very little wait. We got back to our hotel, and not until we arrived in our room did we realize we had left our concert t shirts in the car. Our plane was leaving at 6AM - we did some calling, were not having any luck, when lo and behold, the owner called us!. he had found the shirts, turned around, and delivered them to us - it was now almost 2AM.

I want to say, I have traveled over most of the US, and never have I had service like this - highly recommended
Larry and Jordan, Almonte, Ontario, Canada

Great Service!!

Posted by Okie08 on 01/05/2009

EZ Shuttle provided excellent service that was personal and professional. My son needed to get to the airport from his Baymeadows apartment for a trip home for Christmas. Since the departure date was Christmas Eve, all of his friends and coaches were busy with their own family and travel plans. I started looking for commerical transportation with lots of worries about taxing my son's ability to handle the situation. He is a disabled person with autism, 40 years old and living on his own for the first time. Any mixup in the instructions, the car arriving late, etc. would quite possibly cause him to panic and miss his flight and therefore his trip home. Terry was very reassuring the first time I talked with him, he promised that all would go according to plan and there would be no problems. As promised, on the day of the trip, the driver arrived 10 minutes early, called me to report that they were on their way to the airport and again to tell me that my son was safely delivered to the check-in desk with his bags. He made my son feel very comfortable which is not easy in an unfamiliar setting. I would recommend this service to anyone. They are prompt, professional, and go the extra mile for quality service.

Call Taxi Terry first!

Posted by Richene on 12/15/2008

I manage the travel needs of a mid-size downtown law firm. I have used Terry Transportation for the past seven years and found them to be consistently reliable. We use their services for personal and business travel for members of our firm. Additionally, we depend on Terry Transportation to get our clients to and from the airport with no inconvenience. The cheerful demeanor of Terry and his staff impressed us from the first time we called on his services. I recommend Terry Transportation without hesitation.

Deb120308

Posted by DebMcc on 12/04/2008

My sister was visiting me from New York and I was unavailable to take her to the Airport on Wednesday (12/3) due to work constraints. I called many shuttle services to compare quality of service and rates. When I called EZ Airport Shuttle Tuesday night (12/2/08) I had the pleasure of speaking with Terry. I am a huge fan of excellent customer service and Terry was absolutely awesome. He was very caring and had a great sense of humor. I spoke to my sister regarding the level of service she received and she was very impressed as well. She advised the driver was very professional, polite and courteous. Terry even left me a voicemail advising that my sister had arrived to the airport safely. I am not sure when I will have the need for an airport shuttle again, but I will definitely be contacting EZ Airport Shuttle for service. Terry, I would like to personally thank you and your staff for the excellent service you provided to my sister and me. Have a safe and happy holiday season.

Deborah

TaxiTerry Rules!!!

Posted by Ginaya1 on 06/19/2008

I am the Vice President of a talent agency based in Nashville, TN. I have produced several events in the Jacksonville area and hired Terry Transportation on each occasion. First of all the owner's name, TaxiTerry, caught my eye.....a nice hook there! I researched the company through one of the local upscale hotels, and learned that Terry Transportation is very well established and respected. Terry Transportation did indeed provide my artists' with reliable, professional, friendly and punctual service. They went above and beyond to truly care for my artists' needs, and treated them as if they were family. I will consider using Terry Transportation every chance I get, and suggest that everyone else do the same.

Thanks Terry!!!
Gina Cheshire

Excellent Service

Posted by Mominmiami55 on 04/08/2008

Son and daughter-in-law got stranded in Ohio when flying Skybus Airlines. They flew out of St Augustine and on the return trip had to fly standby to Jacksonville and somehow get back to their car in St Augustine. Called EZ Airport Shuttle and made arrangements with them to get back to car. They got bumped several times by the airlines but finally made it to JAX, EZ Shuttle was there when they arrived and they were so nice and helpful even with all the changes. Would highly recommend, very professional and helpful and would not hestitate to use again. Thank you so much for your patience and help.

Great Service

Posted by Dab1227 on 03/29/2008

Last year I had to get my daughter from Gainesville, FL to Jacksonville Airport. I called every service I could find and most either didn't pick up their phone or never returned my calls. Somehow I found EZ Airport Shuttle and spoke with a gentleman named Terry. Not only did he pick up and answer the phone, he was extremely friendly and helpful. As I wasn't thrilled about sending my daughter off with a stranger, he reassured me he would take good care of her. We had all kinds of cancellations and had to change the return by a day and Terry was great about it all. Not only did he make it easy, but there were no extra charges.

I just booked him again with only five days notice and he was as friendly and helpful as ever. I believe that he already has the lowest price, but the best part is that he has the best service.

I would highly recommend his service to anyone traveling in that area.

Super Service!

Posted by Miskenzie on 11/23/2007

Had a late arrival after a flight delay into Jacksonville. The car was ready and waiting. We had a safe and enjoyable trip to Gainesville with no extra charge for the delay. I will definitely use EZ Shuttle again. They are kind and patient and answered every question I had. We booked the trip last minute and the ride went so smoothly!!